Home » Frequently Asked Questions » Getting Started with SuperINN.com

How do I get started?
Ready to go? Get to know SuperINN.com by using the complete system for two months for FREE. No set-up fees, no software cost, no training cost, no technical support cost, we will even import your previous guest history for FREE. Call us today at 800.301.0072 or email us and one of our representatives will set you up and have you ready to go.
Interested in a Demo? Call 800.301.0072 or email us. Our one on one demonstration will allow us to introduce you to SuperINN.com, as well as answer any questions you might have. Let us show you how SuperINN.com can save you both time and money.
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Why don't I need to install any software?

SuperINN.com works just like your other software, but instead of installing it on your computer, you access it from any Internet connection. You also don't need to worry about maintaining or networking any software, or losing valuable data due to computer or human error since now your data is backed up automatically. New features are added automatically so you never have to purchase or install additional software.
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What type of computer do I need?

SuperINN.com works on both IBM-compatible and Macintosh personal computers using any
IBM-compatible machines can run windows 98, Me, NT, 2000, or XP, while Macintosh machines can run Mac OS 8 and above.
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What type of Internet connection do I need?

Both dial-up and high-speed connections are acceptable.

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How does anytime, anywhere access work?
Anytime, anywhere access means you are always in control of your guest management system when and where it's convenient for you - at home, at the office, or on the road. All you need is an Internet connection and your SuperINN.com login and password. Your guest information and room availability are always updated and at your fingertips.
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Can my off-site employees access SuperINN.com?

Yes. SuperINN.com lets you give permission to other users to access your guest management system. Think of the time you could save when your employees can work offsite and after hours. You have complete control over what level of information they access. And everyone works off the same updated guest management system.
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What is included in the monthly subscription?

A SuperINN.com subscription includes: Complete guest management system
Commision-free online reservations
Real-time online availability
Online Gift Certificates
Customized email stationary
Email-broadcast system
Automatic upgrades
Automatic data backup
Product support
Setup and Training
Smart Phone Access (iPhone, Palm Pilot, etc)
Accounting Module
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Can SuperINN.com handle multiple properties?

Yes. You can access your properties from the same user name and password, so it is fast and easy to switch between them.
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Is there a Macintosh version?

Yes. Macintosh users running Mac OS 8 and above can use SuperINN.com.
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